Privacy Policy

Last updated: April 2026

Introduction

HashNest ("we", "our", or "us") is a PG (Paying Guest) management platform built by HashInverse. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

Information We Collect

• Account Information: Email address, full name, phone number, and password when you create an account.
• Property Data: Property details, room configurations, bed assignments, and amenity information you provide as a property owner.
• Resident Data: Resident details including names, contact information, and room/bed assignments.
• Payment Data: Payment records, rent amounts, due dates, and transaction history.
• Complaint Data: Complaints raised by residents including descriptions and status updates.
• Device Information: Device type and operating system version for app compatibility.

How We Use Your Information

• To provide PG property management features (property, room, resident, and payment management).
• To manage your account and role-based access (owner/resident).
• To facilitate communication between property owners and residents.
• To process and track rent payments and generate payment summaries.
• To manage and resolve resident complaints.
• To improve our service quality and features.
• To communicate important service updates.

Data Storage & Security

• Your data is stored on secure servers with encryption at rest and in transit.
• Authentication tokens are stored securely on your device.
• Passwords are hashed and never stored in plain text.
• We implement industry-standard security measures to protect your data.

Data Sharing

• We do not sell your personal information to third parties.
• Property owners can view resident information for their properties only.
• Residents can view their own payment and room information.
• We may share anonymized, aggregated data for analytics purposes.

Your Rights

• Access: You can view your profile and data through the app.
• Deletion: You can request deletion of your account and associated data by contacting support or through the app settings.
• Update: You can update your profile information through the app.

Children's Privacy

HashNest is designed for property management use by adults. We do not knowingly collect information from children under 13. If you are a parent and believe your child has provided personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app.

Contact Us

If you have questions about this Privacy Policy, please contact us through the Support section in the app or email us at support@hashinverse.com.